1. Applicant submits completed application with all required fees to Prometric.
Be sure you have submitted the current version of the application, and that you have answered all questions (including providing a SSN if you have one) correctly, signed, and dated the application, and that your handwriting is legible to prevent any delays in receipt or approval of your application.
2. If you do not already have a shareable Livescan screening in the Agency for Health Care Administration’s (AHCA) Clearinghouse, then you will need to schedule an electronic fingerprint appointment (you can complete this step prior to applying to expedite the process). You can find a list of approved providers here; the Electronic Fingerprint Form can be given to the Livescan provider.
If you already have a shareable screening in the Clearinghouse, it will load within 72 hours of us receiving your application. It is very important that the name, DOB and SSN listed on your application match the information submitted with your screening. Any discrepancies will cause your results not to load automatically, and a copy of your Driver’s License and Social Security Card will be required in order to correct the discrepancy.
Note: It is statutorily required for you to have a photograph taken at the time of fingerprinting to be entered into the Clearinghouse. Without it, your screening can NOT be shared among state agencies. For a screening to be Clearinghouse-compliant and thus shareable, you must have a) retained fingerprints, b) photograph, and c) signed privacy policy.
If you completed a screening without a photograph (sometimes necessary with the hard card process) then your results may be entered in the Clearinghouse; however, they will not be shareable. For example, if you used an AHCA ORI number and did not have a photograph taken, the Department of Health cannot view or use the results of that screening for your application/license.
3. Once the application is received, a processor will review them. If any additional information is needed, you will be notified at that time.
4. Once your application is approved, you will be notified via email, and Prometric will receive your eligibility within 72 hours.
5. Prometric schedules your exam within 7-14 business days and sends out “admission ticket” for testing to you via email.
Applicants who fail one or both of the exams, would need to reapply with Prometric. Any information already on file that can be used will be, you would not need to submit duplicate information when reapplying.
Top 10 Tips for Exam Applicants
Applicants, both first-time and re-certifying, must pass the Prometric CNA Exam which is a two-part examination, consisting of a written and a performance (skills) section. The Written Test is a ninety (90) minute test with sixty (60) multiple-choice questions written in English. An Oral or Spanish Test may be requested for the Written Test if you have difficulty reading English and you must ask for it when you submit your application. The Manual Skills Evaluation requires the applicant to perform five (5) randomly selected nursing assistant skills.
The application and candidate information bulletins are available through the state’s contracted test administrator, Prometric.
Website: https://www.prometric.com/nurseaide/fl
Email: FLCNA@prometric.com
Phone: (888) 277-3500