Frequently Asked Questions

Welcome to the Florida Board of Nursing Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

How do I send my transcript to the Board of Nursing?

Many Florida nursing programs are approved to send a list of eligible graduates or can send an official transcript upon graduation. If submitting a transcript, your program is required to submit an official transcript bearing your date of graduation and degree conferred directly to the Board office. The Board office is unable to accept emailed, uploaded, or faxed copies of transcripts from the applicant. Transcripts that are sent through a secure electronic service or mailed directly from the program are accepted by the Board.

Paper Transcripts are accepted at:
Department of Health, Division of Medical Quality Assurance
Bureau of Health Care Practitioner Regulation, Board of Nursing
4052 Bald Cypress Way, Bin C-02
Tallahassee, FL 32399-3252

Secure Electronic Transcripts are accepted at:
mqa.nursingappstatus@flhealth.gov.

Can I put my Multistate license into Military Status?

Compact law requires that a multistate license be Clear, Active.
A Clear, Active license will allow the licensee to work in any location in any Compact state.

A Military, Active license restricts the licensee to only working on military bases. Changing the license to Military, Active will remove the multistate privileges from your license. When the Military status is removed, the licensee will need to submit a Multistate License Upgrade application, meeting all requirements including fees and a new Livescan screening.

How do I renew my license that is Null and Void, Expired, Deactivated or Delinquent?

If you have not renewed your license for two bienniums (4 years) and it is now Null and Void, you will need to apply for a new license by endorsement found in the applications section.   This may be completed from your online account Login Option – MQAServices Portal (state.fl.us).  Requirements for licensure may be found at Florida Board of Nursing » Licensed Practical Nurse & Registered Nurse by Endorsement – Licensing, Renewals & Information (floridasnursing.gov).

 

If your license was deactivated due to the issuance of a multistate license in another jurisdiction and your Florida license is past its renewal date, you will need to apply for licensure using Microsoft Word – Nursing Endorsement Application (floridasnursing.gov). You are not able to apply online.

 

If your license was deactivated due to the issuance of a multistate license in another jurisdiction and your Florida license expiration date is in the future please contact the Board at MQA.Nursing@flhealth.gov and include Updated-Multi-State Upgrade App 11.15.17.pdf (floridasnursing.gov) as well as proof of Florida residency.

Proof of your primary state of residence can be found on the following documentation:

  • A driver license with a home address
  • Voter registration card displaying a home address
  • Federal income tax return declaring the primary state of residence
  • W2 from US Government or any bureau, division or agency thereof indicating the
    declared state of residence

If your license is delinquent, please log into your account to renew your license under the Manage My License section.

Where can I find the Next Generation NCLEX (NGN) preview?

The Exam Preview is available for the NCLEX-RN and NCLEX-PN, as well as a French version for the NCLEX-RN, in order to meet the needs of French speaking Canadian NCLEX-RN candidates. This is a free resource, available in downloadable format at NCLEX.COM.

What is the NCLEX Next Generation (NGN), and where can I find related resources?

The Next Generation NCLEX (NGN), is a new version of the NCLEX that is designed to assess clinical judgement in nursing candidates. Next Generation NCLEX candidate resources are available at this link: https://www.nclex.com/next-generation-nclex.page.

Can I take just the written CNA exam?

If you have completed a Florida approved CNA program within 6 months of your exam application, then you are only required to take the written component.

How do I verify a school or program?

The list of approved CNA training programs can be found here.

The list of approved LPN and RN prelicensure nursing programs in Florida, as well as their current status such as Approved, Accredited, or Probation can be found here. You can search and compare by county, program name, or degree offered.

The status of a closed or terminated program may be verified via the Department of Health’s License Verification website here (you will enter the program name in the “Business Name” field).

Please note: the information available will be limited. Interested parties may email the Florida Board of Nursing at MQA.Nursing@flhealth.gov for additional information including closure and termination dates.

Why haven’t I received my ATT?

Common Reasons Why Applicants Do Not Receive their ATT:

1. Pearson VUE has not yet received the eligibility from us
Solution: allow up to two business days for them to receive your eligibility before contacting us

2. The registration has not been fully completed (including $200 exam fee paid)
Solution: log into your Pearson VUE account to pay the fee and complete the registration process. Allow at least two business days to receive the ATT

3. The “Regulatory Body” listed on the registration is not Florida
Solution: Review your registration to confirm. You will need to contact Pearson VUE and pay any applicable fees if you need to change the Regulatory Body to Florida

4. You have corrected your Regulatory Body from another state to Florida; this interrupts the process and you will not automatically receive your ATT
Solution: please contact us at MQA.NursingAppStatus@flhealth.gov to have us manually add your eligibility

5. Your Pearson VUE registration is either missing demographic information such as an SSN, or there is a discrepancy between the information (name, SSN, DOB, address, email address) listed on the Pearson VUE registration, versus that on the application with us
Solution: You may edit some of the information listed with Pearson VUE yourself, which can trigger the ATT being issued. If not, please contact us at MQA.NursingAppStatus@flhealth.gov so that we can review and make corrections if needed.

Is there a specific form for a Certified Nurse Midwife to use when reporting an adverse incident?
How will I receive my ATT?

You will receive your ATT from Pearson Vue at the email address on file with them, within two business days from the date the Board approves you or you register with Pearson VUE, whichever is later. It will be valid for a 90-day period.

How long is an ATT valid?

You will receive your ATT from Pearson Vue at the email address on file with them. It will be valid for a 90-day period.

If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

What should I do if my ATT expires?

If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

Your eligibility can only be resent within one year of the date we received your application; after that time, you will also need to reapply with the Board.

Continuing Education

Locate board approved CE Courses for your profession.

ELI Web Assistant

ELI Can Answer Your Questions