Frequently Asked Questions

Common Reasons Why Applicants Do Not Receive their ATT:

1. Pearson VUE has not yet received the eligibility from us
Solution: allow up to two business days for them to receive your eligibility before contacting us

2. The registration has not been fully completed (including $200 exam fee paid)
Solution: log into your Pearson VUE account to pay the fee and complete the registration process. Allow at least two business days to receive the ATT

3. The “Regulatory Body” listed on the registration is not Florida
Solution: Review your registration to confirm. You will need to contact Pearson VUE and pay any applicable fees if you need to change the Regulatory Body to Florida

4. You have corrected your Regulatory Body from another state to Florida; this interrupts the process and you will not automatically receive your ATT
Solution: please contact us at MQA.NursingAppStatus@flhealth.gov to have us manually add your eligibility

5. Your Pearson VUE registration is either missing demographic information such as an SSN, or there is a discrepancy between the information (name, SSN, DOB, address, email address) listed on the Pearson VUE registration, versus that on the application with us
Solution: You may edit some of the information listed with Pearson VUE yourself, which can trigger the ATT being issued. If not, please contact us at MQA.NursingAppStatus@flhealth.gov so that we can review and make corrections if needed.

You will receive your ATT from Pearson Vue at the email address on file with them, within two business days from the date the Board approves you or you register with Pearson VUE, whichever is later. It will be valid for a 90-day period.

You will receive your ATT from Pearson Vue at the email address on file with them. It will be valid for a 90-day period.

If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

Your eligibility can only be resent within one year of the date we received your application; after that time, you will also need to reapply with the Board.

If you miss your appointment, you will be considered a “no show,” and you will need pay the $200 fee to Pearson VUE to re-register with them. Once that is complete, please notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

A “no show” will not count against your number of attempts.

Your eligibility can only be resent within one year of the date we received your application; after that time, you will also need to reapply with the Board.

The Board of Nursing does not oversee scheduling. If you wish to change your exam appointment, you will need to contact Pearson VUE directly, and you may be subject to an additional fee.

An appointment can be rescheduled up to 24 hours in advance. You may test at any Pearson VUE facility; appointments and availability fluctuate often based on candidates rescheduling.

If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

Your eligibility can only be resent within one year of the date we received your application; after that time, you will also need to reapply with the Board.

It would have been sent to the email address on file with Pearson VUE. You may want to check your Junk/Spam folder. If you did not receive it, you can log into your Pearson account to regenerate it for yourself; we do not have access to do this for you.

If you are no longer pursuing licensure in Florida, you can change your Regulatory Body to another state with Pearson VUE; there may be an additional fee required. In order to complete this process, you will need to send a written request to us (to MQA.NursingAppStatus@flhealth.gov for fastest processing) to withdraw your eligibility from Pearson, so you can then change your Regulatory Body.

Please note: you must ensure you do not have an appointment scheduled; we cannot remove your eligibility if you have an appointment.

There are no extensions on ATTs. If you do not test by the “End Date” on your ATT, you will need pay the $200 fee to Pearson VUE to re-register with them, and notify us at MQA.NursingAppStatus@flhealth.gov to request your eligibility be resent.

Your eligibility can only be resent within one year of the date we received your application; after that time, you will also need to reapply with the Board.

The first and last names on file with Pearson will need to match the form of identification you present, or you will be turned away at the testing site. You would need to send a copy of your driver’s license, state ID or passport to MQA.NursingAppstatus@flhealth.gov to have your name updated in your application and in your registration with Pearson VUE.