Emailed requests will be accepted, provided the email address matches the one listed on the application received from Prometric. Applicants wishing to change their CNA application route may also submit a written request by mail or fax with an original signature to our office:

4052 Bald Cypress Way Bin C-02
Tallahassee, FL 32329
Fax: (850) 617-6460

These requests can no longer go through Prometric. They must request the change with the board office.