Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

What should I do if my name changes after I apply, but before I am licensed?


Name changes require legal documentation showing the name change. Please submit a request which includes your full name, as it appears on your application; the profession you are applying for; your applicant ID number; your new name; your date of birth; the last four digits of your social security number; and your signature. You must also submit supporting documents, which must be one of the following:

  • a copy of a state issued marriage license that includes the signature and seal from the clerk of the court
  • a divorce decree restoring your maiden name
  • a court order showing the name change (adoption, legal name change, federal identity change)
  • a copy of your social security card and drivers’ license showing the new name