Certified Nursing Assistant (CNA)


Click on the appropriate tab below to see the Renewal Requirements, Process, Fees and In-Service Training Requirements for a Certified Nursing Assistant.

Certified Nursing Assistants (CNA) are renewed by the department in two groups:

Group 1 – current license will expire at midnight, Eastern Standard Time, May 31, 2017. Licenses that expired May 31, 2015 will go null and void on June 01, 2017 if not renewed.

Group 2 – current licenses will expire at midnight, Eastern Standard Time, May 31, 2016. Licenses that expired December 31, 2013 became null and void on January 01, 2016.

In order to renew the CNA license at the end of the two year renewal cycle, CNAs are required to perform nursing-related services for monetary compensation within the last 24 consecutive months in order to remain on the registry.

Licensees who fail to meet these requirements must reapply for licensure and comply with current laws and rules. Licensees who have become Null and Void or elected to Voluntarily Relinquish their CNA license must reapply for licensure and meet current requirements.

Renewal Instructions:
Please select the answer below that best applies to you for further instructions.

Have you registered for an account and linked your license in the new MQA Online Services Portal?

No, I have not registered for a new account

  1. Click the Renew Online button.
  2. Select your board and profession and click Submit.
  3. If you have not created an account in the new MQA Online Services Portal, select Click HERE for New User Registration. Please note that your user ID and password mailed with your physical license will no longer work with our new system. You must register for a new account using a valid email address.
  4. Follow the prompts to create your new account.
  5. After you Sign In with your new user ID and password, you will then be prompted by a 3-step process to link your license to your account before you can renew. You will need three (3) items:
    1. Your social security number
    2. Your date of birth
    3. Your mailing address zip code on file with the Department of Health (Please note that your mailing address zip code can be found on your renewal postcard or your physical license)
  6. Once you have successfully linked your license to your account, you will see the Manage My License section on your Quick Start Menu.
  7. During renewals, a “It is time to Renew” message will populate no later than 90 days prior to your license expiration date (Note: If you do not see the “It is time to Renew” message, please check back at a later time). Under It is time to Renew, select Renewal Application to submit your renewal application and payment.

Yes, I have registered for an account, but I have not linked my license

  1. Click the Renew Online button.
  2. Select your board and profession and click Submit.
  3. If you have an account but have not linked your license to your account, enter your user ID and password, then click Sign In.
  4. Once on your account, you must select Add My License or Previous Application to link your license. You will then be prompted by a 3-step process to link your license to your account before you can renew. You will need three (3) items:
    1. Your social security number
    2. Your date of birth
    3. Your mailing address zip code on file with the Department of Health (Please note that your mailing address zip code can be found on your renewal postcard or your physical license)
  5. Once you have successfully linked your license to your account, you will see the Manage My License section on your Quick Start Menu.
  6. During renewals, a “It is time to Renew” message will populate no later than 90 days prior to your license expiration date (Note: If you do not see the “It is time to Renew” message, please check back at a later time). Under It is time to Renew, select Renewal Application to submit your renewal application and payment.

Yes, I have registered for a new account and linked my license

  1. Click the Renew Online button.
  2. Select your board and profession and click Submit.
  3. If you have already created an account, enter your user ID and password, then click Sign In.
  4. During renewals, a “It is time to Renew” message will populate no later than 90 days prior to your license expiration date (Note: If you do not see the “It is time to Renew” message, please check back at a later time). Under It is time to Renew, select Renewal Application to submit your renewal application and payment.

Additional Information:

  • You may renew online if you have a credit or debit card to complete the transaction. Please note that you can now renew online, print a copy of your application summary and mail it with your cashier’s check or money order to:
    Division of Medical Quality Assurance
    P.O. Box 6320
    Tallahassee, FL 32314-6320
  • If you are renewing your license after the expiration date and your status still indicates Clear/Active, you will be assessed a delinquency fee. The delinquency fee will be in addition to your renewal fees.
  • If your license was Delinquent/Active before the renewal deadline, it will be moved to Null and Void status after the renewal deadline. You should contact your board office for further instruction.
  • The process of renewing a license and receiving a printed license in the mail may take 7-10 business days. Initiating contact to confirm the receipt of fees or the status of your license prior to this time will not expedite the renewal process.
  • Note: Do not submit certificates of completion of in-service hours to the Florida Board of Nursing.

Name Change

If you are renewing online and need to change your name, please follow these instructions prior to renewing your license:

Name changes require legal documentation showing the name change. Please log into your MQA Online Services Portal account to submit your request and enter your full name as it appears on your legal documentation. If you are submitting your request online, please attach/upload supporting documents, which must be one of the following:

  • A copy of a state issued marriage license that includes the original signature and seal from the clerk of the court
  • A divorce decree showing the name change
  • A court order showing the name change (Adoption, legal name change, federal identity change)
  • A copy of a certificate of naturalization or H1B Employment Visa (Note: Foreign applicants and/or licensees may not have state issued documents)

Any one of these will be accepted unless the department has a question about the authenticity of the document.

NOTE: Please allow 5-7 business days for your request to be processed. If you are requesting a name change outside of renewal and wish to receive a new license reflecting the name change, you must request a duplicate license and pay the $25.00 fee.

If renewing BEFORE your license expires, your fees will be:

Active to Active $55.00*

If renewing AFTER your license expires, your fees will be:

Active to Active $105.00* for those expired 05/31/2015

If renewing 120 day Notified Delinquent, your fees will be:

Active to Active $170.00*

*CNA’s Biennial Renewal Expiration date has been moved from December 31 to May 31. The pro-rated fee for the additional 5 months you will be licensed is included in your delinquent renewal fee. After you have been issued a May 31 expiration date you will be placed back on a two year renewal cycle.

*Pursuant to s. 456.065(3), Florida Statutes, a $5 fee to fund efforts to combat unlicensed activity will be assessed of each licensee upon initial licensure and at each renewal. This fee is included in the renewal fee.

All CNAs must complete a minimum of 12 hours of in-service training each calendar year. Every 2 years, in-service training hours shall include, but are not limited to, the following areas:

  • Bloodborne Pathogens, Infection Control
  • Domestic Violence
  • Medical Record Documentation and Legal Aspects Appropriate to Nursing Assistants
  • Resident Rights
  • Communication with cognitively impaired clients
  • CPR skills
  • Medical Error Prevention and Safety

Florida Administrative Code

Section 64B9-15.011:  In-Service Training Requirements for Certified Nursing Assistants

Section 64B-11.001: Certified Nursing Assistant Certification Renewal